Accessibility Policy

MOSAIIQ – Accessibility Policy

Last Updated: 30 August 2025
Company Address: 51 Park Road, Blackpool, Lancashire, FY1 4JQ, United Kingdom

1. Introduction

MOSAIIQ (“we”, “our”, “us”) is committed to making our website and digital services accessible to all users, regardless of ability or technology. We strive to meet recognised accessibility standards and ensure our content is inclusive, user-friendly, and usable for everyone.

2. Our Commitment

We are dedicated to:

  • Complying with the Equality Act 2010 and ensuring our website does not discriminate against disabled users.
  • Following recognised best practices including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
  • Providing ongoing improvements to enhance accessibility as technology and standards evolve.
  • Ensuring accessibility considerations are part of our design, development, and content processes.

3. Accessibility Features

Our website includes the following features to support accessibility:

  • Responsive design that works across desktops, tablets, and mobile devices.
  • Alternative text descriptions for images where appropriate.
  • Clear navigation and consistent structure across pages.
  • Keyboard accessibility for users who cannot use a mouse.
  • Readable fonts and colour contrasts that meet WCAG standards.
  • Descriptive links and headings for easier screen reader use.

4. Ongoing Efforts

Accessibility is an ongoing effort. We:

  • Regularly review and test our website for compliance with accessibility standards.
  • Train our content creators and developers on accessibility best practices.
  • Welcome user feedback to identify and resolve barriers.

5. Third-Party Content

Some areas of our website may include third-party content or services (e.g., embedded videos, social media feeds, external links). While we strive to ensure accessibility, we cannot guarantee third-party content meets our standards.

6. Contact Us for Accessibility Support

If you experience any accessibility barriers while using our Services, please let us know so we can improve. We take all requests seriously and will respond promptly.

You can contact us at:

MOSAIIQ
51 Park Road
Blackpool, Lancashire
FY1 4JQ
United Kingdom

Email: info@mosaiiq.com